10:25 05 May 21
Bought a new one very friendly.
12:30 12 Apr 21
I want to send out a huge thank you to Ryan Mitch. These guys made sure our camper was fixed at the last minute when we were supposed to be on the road. And even a follow up phone call the next day. Thank you guys!
20:21 10 Apr 21
Picked up our Jayco 264BH today. I am so impressed by the professionalism and knowledge of ourOrientation person Joe Gorney, he was so patient and professional. From explaining how everything works to things that may make it easier for us he took the time. Things we were told we needed and things we should do, he explained and made suggestions and explanations as to how or why we should or not do/get things. Now to service, very... knowledgeable and helpful. Explained the difference in items pros and cons. Worth spending the couple of bucks in store than on Amazon for piece of mind. I guess I should have started with our sales person Maria, explained the difference between models, let us roam the lot , was there for questions but never pressure to purchase. When we made our decision she was there with us every step of the way. Financing, (David was great too)to our walk through , kept in touch until we walked out the door to get in our truck towing our new Travel Trailer.read more
18:52 28 Mar 21
Very friendly environment got lot of choices for RVs and campers. If you're interested in the camper RV this is the place to go.
21:14 25 Mar 21
Great people and prices
18:12 25 Mar 21
Would never go to anywhere else to buy an rv
22:53 22 Mar 21
Jake from RV One is fantastic!! My wife and I didn't know exactly what we were looking for and Jake helped us figure out our needs vs wants. He and his team we're patient with our decision making and gave us the information we needed to make the decisions which we're best for our family. I highly recommend using Jake Hartwell at RV One in Buffalo!!
17:55 21 Mar 21
Just want to post on how friendly and professional Jacob is at Buffalo rv!!!!! He treated us like family and listened to our needs and wants in a camper!!! We just did our walk through on camper and all staff are a great reflection of jacobs attitude , up to the management..........highly recommend them, and if you go there ask for Jacob !!!!!!!!!
00:10 17 Mar 21
Good variety of RVs. Found one we liked and bought it.
19:47 02 Mar 21
I just Purchased my third RV a Rockwood Signature 8329SB trailer from RV One Buffalo. Jacob M sold this unit to me as well as my first RV which was a Jayco 22A Class C. I purchased both RV’s from Buffalo RV because of pricing and Jacob’s focus on the customer experience.Both experiences in dealing with him was nothing like the typical sales person. He asked questions to make sure I was making the correct purchase and answered all my questions... completely as well. He does not pressure you during the sale and educated me to things I needed to know without making me feel stupid. Knowing I was so new to the RV world he guided me to resources to get answers and issues I needed addressed during and after my purchases. Jacob checked in with me after the sale to make sure that my experience was up to my expectations. The experience at RV One Buffalo was exceptional due to Jacobs insight, knowledge and customer focus. When you’re looking to purchase an RV and want it to be the best experience, look up Jacob M at Buffalo RV.Update: Scheduled to pickup my Rockwood Signature on 2/27/2021. Joey did an excellent job on the detailing the interior and demonstration of the RV. Thanks to Billy for washing and cleaning the comparts, Ron for getting the hitch together as well as the camera system with Mitch. As well as Kev and Ryan researching my camera power issue. You are a great team. The service dept is excellent and if I could write a second review separate I would. GREAT JOB!!read more
14:32 28 Feb 21
Wonderful staff. Great deals.
16:25 20 Feb 21
Maria from RV One Buffalo is wonderful to work with. She was very responsive throughout the purchasing process. She was thorough and accommodating, while we considered different options for our family. Maria made sure to respond quickly to any questions and requests for additional information, photos, etc. All of the staff were friendly and professional. They were even wonderful when we brought our rambunctious young children in to see the... camper. Despite all the snow and winter weather Maria made sure meet our needs. The dealership is very clean and ensures a pleasant experience. We are so excited with our purchase of a used Dutchman. The staff always answered any questions thoroughly as we are first time buyers. I would highly recommend a visit to RV One Buffalo.read more
16:02 18 Feb 21
We just purchased an RV from Buffalo RV One and had a very good experience. The staff was friendly and knowledgeable, there was no pressure or overly "sales oriented" experiences. They know their business and helped us all the way through. We had to wait a while for our RV to come from the factory due to the virus related work slowdowns but our sales person kept us in the loop all the way to arrival. Each question I had was promptly... answered and they shared good advice when needed. Abbie, our sales person, was super to work with. She kept us up to date on our order throughout the wait and answered all our newbie questions even when she wasn't in the office. I'd highly recommend working with her if your in the market.Our orientation with Joe was very thorough. Even though Joe hadn't seen a class b camper van like we purchased, he had studied the manual and knew how to show us all the features and things we needed to know. I had watched an orientation on line prior to our personal session and knew Joe covered all the proper touch points. He as very patient with our questions. I was really pleasantly surprised several times with the attention to detail and customer service I received. I'd buy an RV from them again and recommend them to you all!read more
14:53 16 Feb 21
My husband and I are in the process of purchasing a brand new Jayco 5th wheel through Maria. She has been awesome! We wanted a couple items changed out and she offered very helpful advice. She is keeping us updated on our new rig's production progress - can't wait for it to get here. Thank you Maria and RV One Buffalo!
16:02 15 Feb 21
Maria at Orchard Park’s, Buffalo RV One location was hands-down the best sales consultant we’ve ever worked with. We’ve been looking for our perfect RV for a long time. Thanks, in large part, to Maria’s gentle, patient nature and respect for our space to look, discuss and ask questions, she made our buying experience so enjoyable. She is knowledgeable, has timely communication and works efficiently without ever being “pushy”. Maria’s ability to... make us feel like family is what drew us in to make our final purchase at Buffalo RV One. Even our kids loved her!!!read more
19:37 10 Feb 21
Looking to buy a new one
18:00 06 Feb 21
We recently traded in our pop up trailer & purchased a new Rockwood Mini Lite through Maria at Buffalo RV. She was extremely helpful & knowledgeable throughout the whole process. From our initial meeting, through the new trailer orientation, the dealership & Maria were great to work with. I highly recommend!!
19:52 21 Oct 20
Not pleased with the service department, specifically Ryan. We dropped off our motorhome in early June for work on the slideouts. Some time later, Ryan told us that parts would need to be ordered from Jayco. A month later we called Ryan, who apologized for the "ball being dropped" and the parts were not ordered. Another month later and Ryan was going to check. It is now the end of October 2020 and still no callback from Ryan. We have now taken... the RV to Iron Horse in San Antonio for the required repairs.read more
21:16 18 Oct 20
Haven't purchased anything yet, but the people were very friendly and did not try to pressure me into making a decision.
16:42 25 Sep 20
David A. In service did my RV Travel trailer Training yesterday and I want to say he was very helpful, informative and did an all around great job. I purchased my last two form Colton RV and they could no shine David's shoes. I hope this is a sign of things to come. Thanks David.
21:45 19 Aug 20
We purchased a Jayco Redhawk 22A motor home. At first I was terrified driving it after my first week driving into a train bridge and tearing off the AC off the roof. Totally embarrassing but found out later many AC units have been sacrificed on that bridge. Jacob our sales guy from RV One has been excellent in the purchase as well as the follow through on things needed after the sale. We are newbies to RV Motorhomes and this has been a education... and a half. I am loving it. See Jacob if you go into the Buffalo RV Store he will help you whatever your needs are with your RV.read more
14:51 07 Aug 20
The service department is awesome. Jeremy, Tom, and Ryan are very personable and helpful. All of our shakedown issues were resolved quickly and with great care and attention to detail.
21:19 06 Aug 20
I was in a rush to buy, they had the model i needed and we put down the deposit on saturday and closed on Monday even with us being out of state. Nice people and great service, beware there may be corny jokes! Also we have good credit so a loan app wasnt an issue, your milage may vary.
20:22 06 Aug 20
Tom and joe teamed up to help me find the perfect RV for us and get it financed really worked hard for me and my wife to help us enjoy our retirement
21:35 03 Aug 20
22:18 30 Jul 20
Great dealer awesome customer service.. Love love love this place.
17:43 14 Jul 20
Excellent customer service
18:26 30 Jun 20
This isn’t something I do often, but feel this is needed. In today’s world most businesses have forgotten about the Customer Experience and what it means to truly provide outstanding service. We also live in a world where it is easier to cast hate and blame on someone, or some organization because we didn’t get immediate attention.I would strongly recommend doing Business with Buffalo RV. From start to finish, and even after. First Jason Jones... was top notch and listened to all of our needs, recommending multiple RVs that would fit our needs, also providing great insight into aftermarket products to improve our towing and camping experience. I also received amazing care from, General Manager, Mike Watkins. We had a slight issue with our unit, and Mike was there to help. Even during some busy weekends, Mike made sure to take care of us. He truly understands what it means to provide amazing Customer Service, turning what could have been a horrible experience into a customer for life. I would strongly recommend Buffalo RV for your next Camper purchase and service needs. Thank you Jason and Mikeread more
21:24 30 May 20
Service was great selection was awesome great deals and the friendliest sells people would definitely recommend going there!!
03:40 31 Mar 20
I had a wonderful experience with the purchase of my camper, Jason was super knowledgeable, and just gave me the info i needed to make up my mind,and i did not feel like he pressured me to buy something i did not want,it was cold and snowing, and he showed me multiple campers,witch was pretty uncomfortable for us both,but he did not seem to mind, the financing was super easy, and they did most of the work, we only had a few papers to sign and we... were on our way.read more
21:05 12 Mar 20
Great staff and work they do.have had tons of campers.and they have done 90%of my work i have had to do.
15:58 17 Feb 20
Great service, our salesman jason found us exactly what we needed at a great price . The overall buying experience was great, quick and easy .
23:32 04 Feb 20
Had issue closing slide on RV so couldn't move it or go anywhere. Called Buffalo RV One and they had a super repair person at the house first thing in the morning. He was very knowledgeable and had it fixed quickly Also gave me a few tips on TV maintenance. I would recommend RV One for quick and friendly service.
18:30 01 Feb 20
I had a wonderful experience!! The manager Mike was amazing in helping my family and I in purchasing are first camper. My grandfather bought from them before and I am glad we could give more business. If you need a camper and you want to feel like family buffalo rv is the place to go!
03:06 24 Jan 20
Had nothing short of a very good experience at Buffalo RV. Highly recommend them. Everyone we felt with was up front and we didn’t have any surprises. Salesman (Jason) and Serviceman (Dave) were great!
01:01 04 Jan 20
The product they sell is very good . I had a few problems but I’ve erased the comments I made as all was made right . Updated info .. I was contacted by a store manager today Nov 21st and had a nice chat with him. He assured me things are changing there due to new ownership. New money is being put into service and technical support and the sincerity and concern of Mike was very real. I do believe in second chances and the... above letter was written out of sheer frustration. I will continue to add info as the process continues. Today I received good news about our trailer ! It is home and fixed and thanks to Mike and Tom . They were extremely courteous and answered any questions I had concerning repairs . All work was done properly as I can tell right now . I understand the problems they had from past ownership of BuffaloRV and I’m happy again to say I'd recommend them highly to anyone !read more
17:59 27 Dec 19
Very nice people , helpful with questions and the service is top quality. I recommend Buffalo RV to everyone.
23:59 10 Nov 19
Great selection and staff