19:52 21 Oct 20
Not pleased with the service department, specifically Ryan. We dropped off our motorhome in early June for work on the slideouts. Some time later, Ryan told us that parts would need to be ordered from Jayco. A month later we called Ryan, who apologized for the "ball being dropped" and the parts were not ordered. Another month later and Ryan was going to check. It is now the end of October 2020 and still no callback from Ryan. We have now taken... the RV to Iron Horse in San Antonio for the required repairs.read more
21:16 18 Oct 20
Haven't purchased anything yet, but the people were very friendly and did not try to pressure me into making a decision.
16:42 25 Sep 20
David A. In service did my RV Travel trailer Training yesterday and I want to say he was very helpful, informative and did an all around great job. I purchased my last two form Colton RV and they could no shine David's shoes. I hope this is a sign of things to come. Thanks David.
21:45 19 Aug 20
We purchased a Jayco Redhawk 22A motor home. At first I was terrified driving it after my first week driving into a train bridge and tearing off the AC off the roof. Totally embarrassing but found out later many AC units have been sacrificed on that bridge. Jacob our sales guy from RV One has been excellent in the purchase as well as the follow through on things needed after the sale. We are newbies to RV Motorhomes and this has been a education... and a half. I am loving it. See Jacob if you go into the Buffalo RV Store he will help you whatever your needs are with your RV.read more
14:51 07 Aug 20
The service department is awesome. Jeremy, Tom, and Ryan are very personable and helpful. All of our shakedown issues were resolved quickly and with great care and attention to detail.
21:19 06 Aug 20
I was in a rush to buy, they had the model i needed and we put down the deposit on saturday and closed on Monday even with us being out of state. Nice people and great service, beware there may be corny jokes! Also we have good credit so a loan app wasnt an issue, your milage may vary.
20:22 06 Aug 20
Tom and joe teamed up to help me find the perfect RV for us and get it financed really worked hard for me and my wife to help us enjoy our retirement
21:35 03 Aug 20
22:18 30 Jul 20
Great dealer awesome customer service.. Love love love this place.
17:43 14 Jul 20
Excellent customer service
18:26 30 Jun 20
This isn’t something I do often, but feel this is needed. In today’s world most businesses have forgotten about the Customer Experience and what it means to truly provide outstanding service. We also live in a world where it is easier to cast hate and blame on someone, or some organization because we didn’t get immediate attention.I would strongly recommend doing Business with Buffalo RV. From start to finish, and even after. First Jason Jones... was top notch and listened to all of our needs, recommending multiple RVs that would fit our needs, also providing great insight into aftermarket products to improve our towing and camping experience. I also received amazing care from, General Manager, Mike Watkins. We had a slight issue with our unit, and Mike was there to help. Even during some busy weekends, Mike made sure to take care of us. He truly understands what it means to provide amazing Customer Service, turning what could have been a horrible experience into a customer for life. I would strongly recommend Buffalo RV for your next Camper purchase and service needs. Thank you Jason and Mikeread more
21:24 30 May 20
Service was great selection was awesome great deals and the friendliest sells people would definitely recommend going there!!